Shen Mantra Privacy Policy

 

Contents:

 

1. Introduction

2. Collection, Use and Processing of your Personal Information

i. How we collect your information

ii. What information we collect about you

iii. How we use and process your information

iv. Where we store your personal information

3. Opt-in / Opt-out electronic mail

4. Your Information and Your Rights

5. Data Retention

6. Other Sites and Social Media

7. Security of your Personal Information

8. Our Philosophy on Data Protection

9. Changes to our Privacy Policy

10. Contact Us

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1. Introduction

 

At Shen Mantra we are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us will be used and processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

By visiting www.shenmantra.com and/or by providing personal data to us through other means you are accepting and consenting to the practices described in this policy.

For the purpose of the GDPR, the data controller is Shen Mantra HQ and the administration team that is reachable via email 

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2. Collection, Use and Processing of your Personal Information

 

i. How we collect your information

We collect your information when you correspond with us by telephone, e-mail, networking events, business meetings or through such social media outlets and should you complete any forms on our website site www.shenmantra.com This includes information you provide when you:

• Submit your qualifications to us or curriculum vitae / resume (hereafter called CV)

• Make an enquiry about one of our courses or consulting services we provide

• Respond to a marketing communication from us

We may also be given your name and basic contact information as a result of a referral from someone often in your network and/or in our own network.

ii. What information we collect about you

We generally collect your name, job title, company and contact information.  Excluding information you provide via a CV, most of the information we collect is available in the public domain. Information we collect on you may be combined with information from other sources such as from LinkedIn and job boards, specialist directories, exhibition attendance lists, networking events etc. and used for the purposes described below. We do not collect personal sensitive data i.e. that relating to an individual’s racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life, or details of criminal offences and we do not collect information on children.

iii. How we use and process your information

We will use and process your data on the basis of Legitimate Interests. We use your personal information to provide certain services to you including providing marketing information for you at both an individual’s request and at our instigation where we believe the information will be of real value to you and/or responding to your questions and enquiries relating to our training or consultancy services. We will also use your personal information for a range of other activities which may include sending you invitations to meet us at networking events, exhibitions, seminars where appropriate, and to get feedback on new courses  / services that we are intending to bring to market; and to bring to your attention other market news/information that may be of interest to you. We do not undertake any automatic processing of data and we do not sell, rent or lease our contact lists to third parties.

 

Certain Shen Mantra courses / services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Shen Mantra and the other company may receive information collected in conjunction with the co-branded services. In such cases, a link to the other company’s privacy statement will be provided, which will provide you with information about how the other company will use the information and how you can contact the other company with requests to access the information or make other relevant enquiries.

iv. Where we store your personal data

The data that we collect from you will be stored at locations within the European Economic Area (“EEA”) and will not be transferred outside the EEA unless we have your explicit consent to such transfer and storage.

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3. Opt-in / Opt-out Electronic Mail

 

Our electronic marketing mail communications with you to both market our services and provide other market related information we believe to be of value to you currently operates on an opt-out basis. You are able to opt-out of receiving further electronic mail of the above nature via the unsubscribe feature included in all our targeted marketing communications. We are investing in changing this to an opt-in service where we will mail marketing and market information to those who have subscribed as we do not wish to send information that is not of potential value.

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4. Your Information and Your Rights

 

You have the following rights:

• To be informed about how we obtain and use your information

• To ask for a copy of the information we hold about you

• To have your information rectified

• To ask us to restrict processing of your personal data

• To request to have your information erased (Right to be forgotten)

• To object to the processing of your information (e.g. for direct marketing purposes)

• To have information you provided to us, returned to you, or sent directly to another company in a structured and commonly used and machine-readable format where technically feasible (Data Portability)

To send a request in relation to any of these rights or lodge a complaint, please submit a written request to zen-desk@shenmantra.com 

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5. Data Retention

 

In line with GDPR requirements we shall retain an individual’s data for no longer than is necessary for the purposes for which it is being processed. To send a request in relation to Data Retention, please submit a request to our email address

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6. Other Sites and Social Media

 

If you follow a link from our website to another site this Privacy Policy will no longer apply. We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy policies appearing on those sites

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7. Security of your Personal Information

 

We take the security of your personal information very seriously and operate against a clear and rigorous internal IT security policy. No personal data is held on our website 

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8. Our Philosophy on Data Protection

 

In addition to meeting the requirements of the GDPR:

• Our administration team ensures that this matter is taken seriously across the whole company and on a continuous basis

• Everyone handling personal information understands that they are responsible for following good data protection practice, is appropriately trained to do so and is appropriately supervised

• Individuals rights will be promptly and courteously dealt with

• We have regular reviews of the way we collect, use and process personal data and will constantly look to uphold to the highest standards the rights and freedoms of the individuals whose data we collect, use and process

• Appropriate records of processing records are maintained

• Methods of handling personal information are regularly assessed and evaluated, particularly if new processing takes place or if processing is deemed to present a risk to the rights and freedoms of individuals;

• Any breach of personal data will be immediately reported to the ICO and data subjects where necessary

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9. Changes to our Privacy Policy

 

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

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10. Contact Us

 

We take your privacy and protection of your personal information very seriously. If you have any questions, comments or queries about the way we are collecting or using your personal information then please contact us via email